Free Shipping Australia-wide
We offer free shipping Australia-wide for all seat covers purchased. We want our product in your hands as fast as possible. Typically, we take up to 3 business days to ship the seat cover to you. If we do not have it in stock, allow up to 10 business days for us to make the seat cover for you. Although we gear our manufacturing for fast turnarounds, we will not cut corners for the sake of expediency and will inform you of any delays on those rare occasions.
International Shipping
We deliver to most international destinations but postage charges will apply and delivery times vary. At Checkout, select the destination country and our system will calculate international postage costs automatically. International shipping will usually be via international standard shipping (unless otherwise selected). For your protection, orders exceeding the value of AUD100 may include tracking, insurance and signature on delivery. Please note that prices exclude import fees and that buyers are responsible for paying any import fees (if applicable) such as taxes, custom charges and duties.
Money-back Guarantee
We are confident that you will love our Dingo Trails® seat covers. If for any reason you are not delighted with your purchase, we provide a full money-back guarantee 30 days from the date of purchase. For international destinations, the period is extended to 40 days. Return postage to be borne by the purchaser.
Manufacturer's Warranty
All our seat covers are manufactured right here in Australia where every single product is inspected by our QC Team after manufacturing as well as before they are received into the warehouse. We will repair any manufacturing defect arising from normal use for a period of one (1) year from the date of purchase. The warranty does not cover damage such as, but not limited to tears, holes, rips and gouges resulting from usage beyond normal wear and tear.
Please contact us on +(613)6128-3088 or dingotrails@gmail.com if you encounter any manufacturing issues or to arrange for returns. Kindly remove the covers from your vehicle before contacting us. Return postage to be borne by the purchaser.
Statutory Warranty: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Must fit your Vehicle
Every seat cover is meticulously designed for a precise fit and we go through multiple prototypes until we are satisfied and PROUD to put our name on it. We check seat belt mounts, lever controls, buttons, headrest posts and fittings that often overlooked by others. Made right here in Melbourne using CAD (Computer Aided Design software) and the latest CNC cutting machinery, we control every aspect of our manufacturing from raw materials to finished product. We take into consideration quality control of materials, durability testing and stitch sewing. If it does not meet our stringent standards, we won’t put it up for sale.
Meticulously Crafted
High Customer Satisfaction
We are not Big Corporate. We are a few blokes (and gals) who came out, got together and started Dingo Trails® with a passion to craft the best premium neoprene seat covers. As such, we rely on word-of-mouth and your feedback to grow our Aussie business. With customer satisfaction our priority, receiving positive reviews is the lifeblood of our business.
Although not perfect, we consistently receive 4-5 star ratings. So purchase from us with the assurance that you will receive top service and quality. When you do, we hope that you will honour us with a positive review.
'Top Rated Seller' by eBay
We bend over backwards to ensure our customers get the very best service and quality. These are not mere words: we live by them everyday ensuring everyone in our organisation from sales, manufacturing to procurement is focused on this singular goal - to delight our customers. We have been selling on eBay since 2007 and work very hard to establish Dingo Trails® as an eBay Top-rated seller having received over 99.9% positive feedback from almost 2000 reviews over the past several years. As an eBay Top-rated seller, it means Dingo Trails® "consistently receives highest buyer ratings", "posts items quickly" and "earned a track record of excellent service". Check out our eBay profile or eBay Store. Whether you purchase from eBay or our website, you can be rest assured of receiving the same top service.
eBay Profile
Highly Rated By Google
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Battle-tested from the Outback to the Snowy Mountains
We won’t compromise quality. As neoprene experts (our sister company has been selling neoprene since 1985), there are a lot of neoprene seat covers that claim to do what Dingo Trails® covers do. However, they are not UV-treated, OEM (Original Equipment Manufacturer) spec’ed, have poor stretch (which will lather/tear) and fade under the Australian sun. We even heard some competitors are using covers treated with formaldehyde, a known carcinogen with a strong smell! Compare that to our automotive neoprene that is soft, luxurious and battle tested for over 10 years in the Australian market. As far as we know, no other neoprene can make this claim. And oh, our neoprene is formaldehyde-free.
Automotive Grade
Crafted in Australia
Dingo Trails® seat covers are individually crafted in Australia and custom made to fit your car seats like an Armani suit. We are real Australians with families, employing Aussies who are proud to put our name behind every seat cover we make. Each seat cover is meticulously designed so that there are no saggy bits and manufactured in-house using the latest computer-aided machinery that cut within 1mm precision to ensure that you get the best quality seat cover you can buy. If there are any queries, you can easily contact us to speak to a real person and we'll do our best to answer promptly. Learn more on what makes us tick.
David Nixon (verified owner) –
Top quality and a perfect fit.
Thank you for a great Australian made product, your seat covers are a absolute credit to all involved in their manufacture.
Cheers
David