FREQUENTLY ASKED QUESTIONS (FAQ)

 

Q: Will heated seats work with DT neoprene seat covers?

A: Yes, all our neoprene seat covers are compatible with heated seats.

Q: Will ventilated seats work with DT neoprene seat covers?

A: For ventilated seats to work, the seat covers would need to be perforated. Unfortunately, that would be also not make the seat covers water resistant. As such, ventilated seats will NOT WORK with DT seat covers.

Q: How waterproof are DT neoprene car seat covers?

A: Our seat covers have been tested to be water-resistant. Although our automotive-grade neoprene is 99.9% waterproof, the stitching on the seat cover is not seam-sealed. As such, moisture may seep through after a prolonged period.

Having said that, we have tested our seat covers for up to 5 minutes with minimal water penetration. For most real world use situations, spilling liquid on the seat cover isn’t an issue as long as the liquid is removed or wiped off within a few minutes.

Q: How do I clean DT neoprene car seat covers?

A: Our seat covers are low-maintenance and easy to clean. For most minor dirt and spots, vacuum and wipe with a clean damp cloth will remove most nasties. For more instructions, refer to ‘Care and Maintenance’.

Q: Stubborn stains - What do I do? (and what I can't do)

A. You may clean the seat covers with a mild detergent or as a last resort, place them in a washing machine. However, absolutely avoid using alcohol, turps, stain removers and other chemical cleaners. For more instructions, refer to ‘Care and Maintenance’.

Q. Will DT neoprene seat covers mark leather seats?

A. Short answer: No. We only use automotive-grade neoprene rubber that has been battle-tested in Australia for over 10 years. There are no known issues of our neoprene marking leather or cloth seats.

Q. Are DT neoprene car seat covers uncomfortably hot in summer?

A. Everything inside a car will heat under Australia’s harsh summer sun. Notwithstanding, our seat covers are laminated with nylon fabric that won’t  singe your under thighs like leather seats can. They may however feel a little warmer compared to cloth seats.

Overall, they do regulate temperature very well (it’s made of rubber after all!) and provides insulation against both heat (summer) and cold (winter). That’s a bonus in my books.

Q. How long do DT car seat covers last?

The life of the seat cover depends on each individual’s use case basis. Speaking from personal experience, DT team members still have neoprene seat covers in their cars after 3-5 years after which, they present a little discolouration and wear. Other than that, there’s no technical reason why DT seat covers can’t last for longer.

Your seat covers may last longer or shorter depending on your usage. Do keep in mind that we also provide a manufacturer’s warranty against defects.

Can’t find the answer you’re looking for?

We’re here to assist. Contact us at dingotrails@gmail.com and one of our friendly DT Team members will get back to you.

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